Is this an official Whiteout Survival tool?
No. Frost Command is an unofficial, fan-made tool. It isn't affiliated with or endorsed by Whiteout Survival or its publisher, and it never connects to the game or your game account.
Does everyone in the alliance need to pay?
No. One key opens one room. The manager uses it to create the room, and rally leads and state members join free with the passwords you give them.
What do my leads need?
A phone or computer with a web browser. There's nothing to install. On most browsers the countdown can float over the game, but phones may pause background pages to save battery, so test it on yours before war day.
How accurate is the timing?
Every phone syncs to the same server clock, usually to within a few hundredths of a second, and the page shows how close it is. Managers can also nudge the clock by tenths of a second to match the game.
What happens if a payment fails?
The room keeps working and the manager sees a warning. If the plan ends, you get 3 more days with the room working, then it locks. A locked room is kept for 30 days, and a new key brings it back exactly as it was.
Can we rename the room if our alliance changes its tag?
Yes. The manager can change the state number or tag once a week. Passwords stay the same, and old links keep working for 30 days.
How do I cancel or get a refund?
Cancel a monthly plan anytime from the link in your receipt email; your room keeps working until the end of the month you've paid for. Keys that haven't been used to create a room can be refunded within 14 days. Once a room has been created, purchases aren't refundable. See the refund policy.